Q1: How Does Your Pricing Compare to Other Manufacturers? A: With over 12 years of expertise in production and exporting, we guarantee highly competitive pricing.offering more value than other factories.

Q2: What is Your Delivery Timeframe?
A: Typically, we can dispatch standard machines within 30 days, thanks to our ready stock of common parts.
For standard forklifts, we ensure quick delivery. For custom orders, we strive to meet agreed delivery schedules.
based on our confirmed timeline.

Q3: How Quickly Do You Respond to Client Inquiries?
A: Our dedicated and dynamic team is available 24/7, ensuring prompt responses to all client inquiries.
at any time of the day.

Q4: What Payment Terms Do You Accept?
A: We are flexible with T/T, L/C, and sometimes DP terms.
(1) For T/T, a 30% down payment is required upfront, with the remaining 70% balance due before shipment or against the copy of
the original B/L for long-term clients.
(2) For L/C, a 100% irrevocable L/C without 'soft clauses' from a recognized international bank is acceptable. Consult your sales manager for guidance.
advice from the individual sales manager you work with.

Q5: Which Incoterms 2010 Terms Are Available?
A: As seasoned international operators, we handle all INCOTERMS 2010 terms, typically operating with FOB, CFR, CIF, and DAP.
standard terms like FOB, CFR, CIF, and DAP.

Q6: How Long Are Your Prices Valid?
A: We pride ourselves on stable pricing throughout the year, adjusting only in two scenarios:
Pricing adjustments occur if:
(1) There are significant fluctuations in USD: MB exchange rates.
(2) Increases in labor and raw material costs impact manufacturer pricing.

Q7: What Shipping Methods Do You Offer?
A: We provide diverse transportation options, ensuring your products reach you efficiently.
(1) For 80% of shipments, we utilize sea transport, catering to regions including Europe, North America, Africa, South America, the Middle East,
Oceania, and Southeast Asia, via container or RoRo/Bulk shipment.
(2) For neighboring countries like Russia, Mongolia, Kazakhstan, and others, we use road or railway.
(3) For urgent light spare parts, we employ international couriers like DHL, TNT, UPS, or FedEx.