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- FAQ
Basic Info.
Product Description
Model number: | TMYD103 |
Capacity: | 6L |
Housing Material: | Steel |
Control Mode: | mechanical control |
Application: | outdoor |
Product Certification: | CSA |
Efficience: | >89% |
Burner: | Stainless Steel Burner |
Heat Input: | 12KW |
Gas pressure: | LPG 2800Pa |
Brand: | Support Customize |
Warranty: | 2 Years |
Exhaust Type: | Direct-discharge type |
Power Source: | 3VDC |
Rated Power consumption: | 12KW |
Ignition: | Automatic Elecrical Pulse Ignition |
Valve: | copper valve |
Heat Exchanger: | Oxygen free coppe |
Transport Package: | Built-in Foam and paper packing |
Package size: | 560*345*185mm |
Product Size: | 370*290*125mm |
Origin: | Zhongshan |
HS Code: | 8419110000 |
Production Capacity: | 150000PCS/Year |
Single gross weight: | 5.3KG |
Single Net Weight: | 4.6KG |
Color: | white |
Loading Quantity 40HQ: | 1764PCS |
Loading Quantity 20HQ: | 660PCS |
Unit price:>1pcs | US $40 |
Unit price:>300pcs | US $35 |
Unit price:>1000pcs | US $28 |
Inlet Valve thread: | G 1/2'' |
Water inlet valve thread: | G 1/2'' |
Outlet valve thread: | G 1/2'' |
for the production of water heater hardware and plastic accessories, which can fully meet our water heater
production needs, reduce material costs by 15%, and ensure the consistency of hardware accessories quality.
Automated production line equipment, 50 assembly employees with 7-10 years of experience. Equipped with
professional quality inspection engineers, Gurantee high-quality products can be shipped stably. CSA certificate,
SGS report, Rohs certificate, all of which make customers feel at ease.
The research and development and investment of at least 10 new products every year enable us to continuously
update our products. The high-tech laboratory that meets national standards enables us to provide strong
protection for the safety of our customers.
FAQ
Q1.Can I have sample oder for Water heater?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about lead time?
A:Sample needs 3-9 days, mass production time needs 1-2 weeks.
Q3. Do you have any MOQ limit for water heater order?
A: Low MOQ, 1-2pcs for sample checking is available.
Q4. How do you ship the goods and how long dose it take to arrive?
A: We usually ship by sea and airport. DHL, UPS, FedEx or TNT usually takes 3-5 days to arrive.
Q5. How do you proceed order for water heater ?
A: Firstly let us know your requirements or application. Secondly We quote according to your
requirements or our suggestions. Thirdly customer confirms the samples and places deposit for
formal order. Fourthly We arrange the production.
Q6. Is it ok to print my logo on water heater product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our
sample.
Q7. How do you deal with the delivery delay ?
Answer:
{If we are delayed by a week - 1% refund}
{If we are delayed by 2 weeks - 2% refund}
{If we are delayed by 3 weeks - 3% refund}
{If we are delayed by 4 weeks - 4% refund}
Q8. Why choose your's product ?
A: Firstly, Almost all of our products has the CSA, AGA, CE, CB and other world's most rigorous
product safety certifications. Professional engineers to answer your questions.
Secondly, Strict factory quality inspection and product quality certificates allow customers to use
our products with confidence.
Thirdly, Warranty 2 years, Free parts replacement.
Q9: Can you do SKD or CKD?
A: Yes, we can. We have been in cooperation with SKD/CKD customers from Vietnam, Pakistan, India, Brazil, Mexico, Turkey. The SKD/CKD format is customized.
Q10: Can this be used to heat a pool?
This type tankless water heaters can't be used to heat a pool because the chemicals required for Pool's devices can damage the water heater's components.
Q11: Does it have UL Rating?
A: Gas tankless water heaters are not UL-rated but are CSA International certified.
Q12: Why only tankless water heaters?
A: Firstly, it is small in size and can be installed in more places. Secondly, it can realize the output of endless hot water, and it has low maintenance frequency, which saves more time and money.
Q13: Is there an altitude limit?
A:Not recommended above 2000 feet.
Q14: During winter or in cold weather, what considerations should be kept in mind when using this
device?
A: When the ambient temperature drops below 32°F and the machine is not connected to power
or gas, it's necessary to drain the water from the water heater. This precaution prevents damage to
the heat exchanger.
Q15: What accessories include the package?
A: Wall controller×1, installation package (screws for door and controller),
wire connectors×6, user manual×1,and other parts.
Q16: If the machine experiences an unexpectedly shutdown or water supply interruption, what needs
to be done ?
A: If the above situation occurs,Please turn off the tap at this time.